Text Message Marketing FAQ

About Tell My Cell

Got questions about SMS marketing? New to text messaging? We've got answers to all of your common questions. Don't see the information you're looking for? Get in touch with us.

 

What Are Short Codes? A Short Code is a special 5 or 6 digit phone number. It is a unique number to send text messages to. All major carriers recognize our short code, which is 88202. Short codes are at the heart of SMS Marketing. More on that in a moment.

What Are Keywords? A Keyword is a short word (which may include numbers) that customers send as a text message to a short code. Tie short codes and Keywords together and you have the basis of an SMS Marketing campaign. A typical call to action would be: 'Text SAVER to 88202 to sign up for our VIP sale alert list.'

What Carriers Can You Deliver My Message To? TellMyCell works with all Tier 1 carriers, along with a rapidly growing list of smaller carriers. We currently support AT&T, T-Mobile, Verizon, Sprint, Nextel, Boost, Alltel, Virgin Mobile, US Cellular, Illinois Valley Cellular, Centennial Wireless, WCC, EKN/Appalachian Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Revol, Blue Grass Cellular, GCI, West Centeral.

What Are Some Of The Advantages Of Using SMS Marketing? In 2009, Americans sent over 1 trillion text messages. Over 90% of text messages are read. Want to cut through the noise? Text messaging has quickly supplanted email as the direct marketing channel of choice for savvy brands. The text messages we send for you are delivered directly to the carriers. They'll arrive in your customers' hands in minutes.

How Do I Launch An SMS Marketing Campaign On My Own? TellMyCell is a do-it-yourself SMS Marketing platform. While we work with Fortune 500 clients, we know that most businesses don't have the budget for an expensive, agency-run campaign -- and that's why we built TellMyCell. Our SMS Marketing platform is web-based, it's easy to use, and its affordable for any budget.

How Much Does TellMyCell Cost? You can pay for your SMS Marketing campaigns in two ways. You can buy credits for 5 cents a piece. Or, you can signup for one of our monthly plans, which include per-credit discounts, and free Keywords. You'll never pay a setup fee!

Please note: While Plan Credits do not roll over month to month, Anytime Credits never expire. Either way, you'll never sign a contract, and you'll never pay for incoming messages. Check out our pricing page, where you can start your free trial.

How Do You Count The Messages I Send? Each text is equal to one message to one phone number. So, if you were to send a message to 100 people, it would count as 100 texts.

Can I Try Your SMS Marketing Service For Free? Yes! It costs nothing to open up a TellMyCell account. When you register, we'll load your account with 10 credits. You can upload numbers, create groups, and send out messages. If you like what you see, buy some credits or upgrade to monthly plan. Ready? Try SMS Marketing For Free.